General Infomation

Standard Production Times

Production times may vary on specific items. While some items ship within 5 business days, most items are normally produced and shipped within 6-10 business days. The size of the order and custom orders may affect production and shipping times. Production time begins the day after your order is considered production ready.

Artwork

Artwork should be supplied as camera ready. It should have high black and white contrast and no grays. It should be sharp, clean, and crisp, printed at 1200 dpi and a minimum of 600 dpi and require no further touch up or rearranging for use. We cannot use pre-tinted artwork or half-tones. We reserve the right to make slight alterations in copy and logos to adapt to the imprinting processes. If the typestyle specified is unavailable, we reserve the right to match it as closely as possible. Exact duplication cannot be guaranteed. Please contact us if the typestyle desired is not listed as an option. Please email your artwork to info@unitedpens.com.

Electronic Artwork

Artwork can be accepted digitally from the following programs:

Adobe Illustrator

Photoshop (black and white .tiff, .pict, .jpeg files) scanned or created at 1200 dpi and at approximately the actual size of the imprint area

Corel Draw

Please contact us if your artwork is in another format. Please fax or mail a hardcopy of the artwork in addition to submitting it electronically.

Pricing

All prices are unit prices and do not include shipping and handling charges.